Webshop

Introduction

You can buy our products and services exclusively through the Toradex webshop.
Toradex does not work with distributors and sells to Business Customers only.
We currently serve 1500 companies in 69 countries with our products.

Ordering Process

1. Place your order through the webshop once your products are added to your shopping cart;
2. The webshop sends you an automatic Email with your order details (see example: Order);
3. Toradex sends you an order confirmation, the invoice and Toradex' general terms and conditions by Email (PDF) and Post Mail (optional, please see order from). These documents include payment information and delivery time (see example: Invoice / Order-Confirmation);
4. Pay your invoice via bank/wire transfer. For small amounts, Toradex may accept payment via Credit Card/PayPal. Please do not transfer money to our bank account until you have received your invoice from Toradex;
5. Once your payment has arrived on our bank account, Toradex confirms the arrival of your payment by Email. If you have purchased Support Hours, you can now use your order number and contact our support team with your requests (see example: Payment-Receipt);
7. Toradex usually ships your goods from a warehouse in Germany (EU) within 4 working days by express courier (DDU), once your payment has arrived;
6. You will receive an Email with a tracking number, once your products have left our warehouse (see example: Commercial-Invoice / Delivery-Note / E-Mail-Tracking).

Questions regarding your order or product availability?

Check our current stock situation or send your email request to:

Product Declarations