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How To Order

Introduction

You can buy our products and services exclusively through the Toradex webshop.
Toradex does not work with distributors and sells to Business Customers only.
We currently serve 3000 companies in 70 countries with our products.

Ordering Process

1.      Select the products you wish to purchase throughout our product pages or go direct to the Buy Products page
2.      Once you have finished ordering you can view your current order in the shopping cart. Here you can also modify order quantities, simply click the ‘update cart’ button to confirm the changes
3.      Once you are satisfied with your order click the ‘checkout’ button
4.      If you this is your first visit to our new site, you can enter new login details. If you have already completed the sign up process you can login with your existing details
5.      Once you have entered your details and have agreed to Toradex' general terms and conditions, you can then review your order. If you are satisfied all details are correct click ‘Submit Order’
6.      Your order will then be processed by our webshop team, after which you will receive an order confirmation and prepayment request (see example: Pre-Payment Request / Order-Confirmation); where you will find payment details
7.      Please continue to pay the prepayment request via bank/wire transfer. For smaller amounts, Toradex can accept payment by credit card via PayPal (you do not require a PayPal account to use this method)
8.      Once your payment has arrived on our bank account, Toradex confirms the arrival of your payment by Email. If you have purchased Support Hours, you can now use your order number and contact our support team with your requests (see example: Payment-Receipt)
9.      Your goods will be shipped within 4 working days by express courier. The Incoterm 2010 will be DAP, except for the three destination countries Russia, Ukraine, Belarus, for which the Incoterm FCA does apply
10.   Finally, you will receive an Email with your tracking number, once your products have left our warehouse (see example: Commercial-Invoice / Delivery-Note / E-Mail-Tracking).

Questions regarding your order or product availability?

Check our current webshop stock situation online on the product selection page or send your email request to:

shop [at] toradex [dot] com.

Please note that the indicated stock amounts are only updated once per day. Thus, the indicated numbers do not reflect stock changes during the course of the day. Customers who have framework delivery contracts in place are not served from the webshop stock. Please contact our sales team at

shop [at] toradex [dot] com

if you wish to set up a framework delivery contract with pre-determined delivery amounts and dates.

Product Declarations

Software Licenses

Toradex AG hereby declares that its Colibri computer module products are pre-installed with a Windows CE 5.0 / 6.0 image under the Microsoft OEM Customer License Agreement (CLA) 702692 for embedded systems.
Embedded Linux and QNX are supported by third-party companies. Please contact Toradex for more information on third party software support.

RoHS Conformity

All Toradex products are RoHS conform according to the EU 2002/95/EC directive.