Toradex Support Center

A good product is worthless without support. We at Toradex focus on providing first-class support free of charge at Toradex’s discretion. We provide different support channels to meet our customers’ requirements. In order to get the best possible answer in the shortest time, please try to find your answers in the order of the support channels listed below.

Developer Center
Developer Center

The Toradex Developer Center is a brilliant knowledge base and brings together all of our developer resources in one place. We add content on a daily basis, so please check back regularly for updates. We are positive that you will find the information you are looking for, and more.

Community
Community

The Toradex Community is a space where anybody can ask questions about our products and our developers provide the answers. We brought this into effect as we realized that many customers have the same or similar questions, and having them publicly listed with the answers, allows customers to find answers faster.

Email Support
Email Support

Still looking for the information you need or have an unanswered question? We understand that some information might not be available in our Developer Center or can’t be asked publicly in our Community. For such requests we have our support email address. Please use this channel only for questions which can’t be asked in our Community.

Phone Support
Phone Support

For general questions please feel free to contact us via phone. Toradex office hours are from 9.00 A.M. - 5.00 P.M. local time, except for weekends and public holidays.

Phone Support

Seattle - USA

+1 206 452 2031

 

Campinas - Brazil

+55 19 3327 3732

 

Horw - Switzerland

+41 41 500 4800

 

Bangalore - India

+91 80 4111 9096

 

Shanghai - China

+86 21 54380582

 

Japan

+81 70 1516 5330

 

Phone Support

Office Location Phone Number Local Time
Seattle - USA  +1 206 452 2031  
Campinas - Brazil  +55 19 3327 3732  
Horw - Switzerland  +41 41 500 4800  
Bangalore - India  +91 80 4111 9096  
Shanghai - China  +86 21 54380582  
Japan  +81 70 1516 5330  

Custom Development and Special Services

We provide free product support, however for a few services and custom development we charge on an hourly basis. You can order support hours here.

V1.0
Technical Support
PN: 10000000
Volume Product

Product Support is provided free of charge at Toradex's discretion.

Please note that the support hours credits are valid until 6 months from the date of purchase.

  • No. of Hours
    1-2
    3-8
    9-29
    >29
  • Unit Price
    $175.00
    $150.00
    $125.00
    $115.00
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