A good product is worthless without support. We at Toradex focus on providing first-class support free of charge at Toradex’s discretion. We provide different support channels to meet our customers’ requirements. In order to get the best possible answer in the shortest time, please try to find your answers in the order of the support channels listed below.
The Toradex Developer Center is a brilliant knowledge base and brings together all of our developer resources in one place.
We add content on a daily basis, so please check back regularly for updates. We are positive that you will find the information you are looking for, and more.
Toradex Developer Center
The Toradex Community is a space where anybody can ask questions about our products and our developers provide the answers. We brought this into effect as we realized that many customers have the same or similar questions, and having them publicly listed with the answers, allows customers to find answers faster.
Still looking for the information you need or have an unanswered question? We understand that some information might not be available in our Developer Center or can’t be asked publicly in our Community. For such requests we have our support email address. Please use this channel only for questions which can’t be asked in our Community.
Phone SupportFor general questions please feel free to contact us via phone. Toradex office hours are from 9.00 A.M. - 5.00 P.M. local time, except for weekends and public holidays.
|Office Location||Phone Number||Local Time|
|Seattle - USA
|| +1 206 452 2031
|Campinas - Brazil
|| +55 19 3327 3732
|Horw - Switzerland
|| +41 41 500 4800
|Bangalore - India
|| +91 80 4111 9096
|Shanghai - China
|| +86 21 54380582
|Osaka - Japan
|| +81 50 5865 2813
Custom Development and Special ServicesWe provide free product support, however for a few services and custom development we charge on an hourly basis. You can order support hours here.
Product Support is provided free of charge at Toradex's discretion.
For special support or functionality requests, we provide off-the-shelf general support, which is also known as Support Hours. Support Hours credits are governed by the Toradex General Terms and Conditions. Please note that the support hours credits are valid until 6 months from the date of purchase.