Information on the supply chain of Toradex in context to the Coronavirus COVID-19
Updated as of Friday, April 24, 2020
With COVID-19 arriving in all countries around the globe, Toradex continues to contribute by doing its part to protect and prioritize the health and safety of our communities, employees, customers and partners.
Whilst the majority of our global workforce is still working from home, you should not see any impact neither on our services such as the technical support, nor on your supply chain.
For the latter, we have very few employees on site, all of whom are strictly adhering to guidelines from the respective government and healthcare authorities.
We are proud to see our System on Modules being an essential part of life-saving products for hospitals and rescue teams. Toradex is serving customers of medical devices such as lung ventilators and human diagnostic applications with priority, adding extra resources and additional production capacities. As we all come together in our fight against the COVID-19, customers can rely on Toradex’s robust supply chain.
Please rest assured that the commitments we have made to all our customers will remain our focus throughout this challenging period.
We are confident our supply chain setup will continue to keep us well-positioned to work through these challenges. Our System on Modules and Carrier Boards are standard products and are manufactured to stock. While most of our volume products do not face an impact on their delivery capability, we had to introduce minimum lead times on new orders for some of them. Therefore, and given the uncertainties in the global supply network, Toradex still advises all its customers to communicate their needs well in advance (i.e. 20 weeks+) to ensure timely delivery to their production line.
We are regularly assessing the global situation with our suppliers on any major impact on the availability and lead times. We will continue to keep our customers informed as and when we receive more detailed information, which might have an impact on current orders. Toradex is confident of having the right measures in place to continue to serve our customers and other stakeholders to the best of our ability. We are continuously monitoring the global situation and will adjust our respective measures.
If you require further information at this point, or wish to discuss any concerns you may have, please reach out to us.